The MO HealthNet Division covers the cost of optical services for eligible participants. Optical services include but are not limited to eye exams, office visits, treatment, prosthetic eyes, eyeglasses, and Early and Periodic Screening, Diagnostic and Treatment (EPSDT)/Healthy Children and Youth (HCY) optical screens and services.
To obtain pre-certification, enrolled providers can contact the MO HealthNet Medical Pre-Certification Unit at 1-800-392-8030, Option 2, or use CyberAccess, a web tool that automates this process for MO HealthNet providers. To become a CyberAccess user, contact the help desk at 888-581-9797 or 573-632-9797, or email cyberaccesshelpdesk@conduent.com.
MO HealthNet News
The table below provides general information and updates that are relevant to this program page, as well as all MO HealthNet providers. To find information for all other MO HealthNet programs, or to search by date, program or keyword, visit the MO HealthNet News page. If you would like to receive updates in your inbox, subscribe to MO HealthNet News!
| Date | Volume Number | Subject | Type | Program |
|---|---|---|---|---|
| 11/24/2025 | New DSS Benefits Portal Webpage Now Available | Hot Tips | All MO HealthNet Providers | |
| 11/24/2025 | Updates to the MO HealthNet General Sections Manual | Hot Tips | All MO HealthNet Providers | |
| 11/18/2025 | 48-30 | Implementation of Maximum Daily Limits for Drugs on Crossover Claims | Bulletins | All MO HealthNet Providers |
| 11/14/2025 | Spend Down Got Easier – Now It’s Faster! | Hot Tips | All MO HealthNet Providers | |
| 10/28/2025 | 48-24 | Imaging of Retina for Detection and Monitoring of Disease Coverage in the Optical Program | Bulletins | Optical |
| 10/24/2025 | 48-22 | Billing ICD-10 Diagnosis & Procedure Codes | Bulletins | All MO HealthNet Providers |
| 10/23/2025 | Telemedicine | Hot Tips | All MO HealthNet Providers | |
| 10/10/2025 | Tobacco Prevention to Promote Health Equity | Hot Tips | All MO HealthNet Providers | |
| 10/02/2025 | 48-18 | Sunset of Direct Care Pro Provider Bulletin | Bulletins | All MO HealthNet Providers |
| 10/01/2025 | MO HealthNet Provider Newsletter - October 2025 | Newsletters | All MO HealthNet Providers | |
| 10/01/2025 | Autism Support Now ABA Panel Discussion | Hot Tips | All MO HealthNet Providers | |
| 10/01/2025 | MO HealthNet Provider Webinars Scheduled October - December 2025 | Hot Tips | All MO HealthNet Providers | |
| 09/30/2025 | Additional - 2025 Optimizing Benefits for Maternal and Infant Health Meetings | Hot Tips | All MO HealthNet Providers | |
| 09/29/2025 | MHD Offers Office Hours for Notification of Pregnancy Billing | Hot Tips | All MO HealthNet Providers | |
| 09/09/2025 | Suicide Safer Homes | Hot Tips | All MO HealthNet Providers |