Date

The MO HealthNet Division (MHD) Medicare Unit is updating their system to become paperless.  The MHD Medicare Unit’s preferred correspondence method with providers will be by email or fax.

Providers need to update their email addresses and fax numbers to receive MHD Medicare letters and billing statements.  

The MHD Medicare Unit will send providers encrypted emails or faxes to the email address or fax number on file.  Please access the E-Mail Encryption Instructions for directions on how to open MHD encrypted emails.

Please contact the MHD Medicare Unit, fax us at (573) 526-1162 or call (573) 751-9312 to update this information.  Please include the following information shown below:

  • Provider’s National Provider Identifier (NPI)
  • Contact Person Name
  • Email address
  • Fax number

Alternatively, you may also contact Missouri Medicaid Audit & Compliance (MMAC) Provider Enrollment to update your email and fax information.