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The Non-Emergency Medical Transportation (NEMT) program may be utilized by participants to receive transportation to their MO HealthNet covered medical appointment. The NEMT broker is LogistiCare Solutions, LLC.
An enrolled MO HealthNet provider may call 1-866-269-5927 to arrange transportation, Monday through Friday 8:00 AM to 5:00 PM at least 5 calendar days before an appointment to assist a patient. Urgent appointments and hospital discharges may be called in 24 hours a day, 7 days a week.
If a ride is more than 15 minutes late or there is a complaint, call the “Where’s My Ride?” line at 1-866-269-5944.