Date
Providers may request a new behavioral health precertification 30 days prior to the start date. Providers will be able to request the precertifications electronically through CyberAccess and will receive an immediate electronic response. In addition to requesting precertification, providers will be able to access a patient’s health record, precertification history, and diagnosis history. Providers who choose to fax for precertification must use the Behavioral Health Services Request for Precertification form.
Please reference the provider bulletin, Precertification of Behavioral Health Services Through CyberAccess, dated October 31, 2014, Volume 37, Number 06 for more information regarding precertification.