Non-Emergency Medical Transportation

The Non-Emergency Medical Transportation (NEMT) program may be utilized by participants to receive transportation to their MO HealthNet covered medical appointment. The NEMT broker is LogistiCare Solutions, LLC.

An enrolled MO HealthNet provider may call 1-866-269-5927 to arrange transportation, Monday through Friday 8:00 AM to 5:00 PM at least 5 calendar days before an appointment to assist a patient. Urgent appointments and hospital discharges may be called in 24 hours a day, 7 days a week.

Participant Lock-In

Some MO HealthNet participants are restricted or locked-in to authorized MO HealthNet providers of certain services to help the participant use the MO HealthNet program properly.  When the participant has an administrative lock-in provider, the provider’s name and telephone number are identified on electronic billing website emomed or the IVR (Interactive Voice Response) system accessed from 573-751-2896, when verifying eligibility.

Electronic Claim Submission

A provider wishing to submit claims or attachments electronically or access the Internet website on emomed must be enrolled as an electronic billing provider.

Providers wishing to enroll as an electronic billing provider may register online on emomed or contact the Wipro Infocrossing Help Desk at (573) 635-3559.

Providers are unable to access emomed without proper authorization. An authorization is required for each individual user.

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